Phone Lost?

Don't worry

We are sorry for your loss, but don’t worry!
No one can use your Tweeq account unless they know your passcode, but please contact us to deactivate your card.

To use the Tweeq app using another device:

Log in using another device to access your account, and change the app login code for more peace of mind.

Wherever you are, our Contact center agents speak both Arabic and English Fluently, we are reachable 24/7/365

  • 📞 Call us from inside Saudi at 800 440 2030

  • 📞 Call us from outside KSA * at 00966 9200 2 2030

  • 🐦 Contact us on our X account: @Tweeqcare

  • ✉️ Email us at:

* There might be additional fees for international calls from the network operator