The following provisions shall apply to the card offered by Tweeq, in addition to the terms stated in the Tweeq Card Terms and Conditions to which this document shall form an integral part and should be read in conjunction with the terms included in the card application form.

● Cashback Program: is the program that will allow customers to spend on Tweeq card and earn cash according to the eligible Transactions.
● Cashback: means the amount that will be credited to Tweeq Card as set forth in this document or as decided by Tweeq
● Eligible Transactions: are all retail transactions, at point of sale or online, charged to Tweeq card, except for the excluded transactions.
● Misuse: means the utilization of Tweeq card must meet personal spend and not be used for commercial purposes.

Tweeq Cashback Cardholders are eligible to receive Cashback which is an accrued amount earned on eligible transactions documentwhich can change from time to time, as decided by Tweeq at its absolute discretion and which shall be credited to the Tweeq Card after the transaction is received.

Note: The transaction settlement and reconciliation might take from 2 to 7 days to be posted.

Tweeq is entitled, at any time and with prior notice to the Cardholder in any manner whatsoever, to terminate the Tweeq card and/or vary its benefits or features, and/or vary, add to or delete any of the terms and conditions outlined herein, and/or modify or limit the value of Cashback awarded, and/or the manner of which the Cashback is awarded and the Cardholder shall be bound by such variations and amendments. The latest provisions in such connection will be available on the Tweeq website. It is the Cardholders’ responsibility to ensure that they are apprised of the provisions and any changes thereof relating to the Card at all times. Tweeq’s decision on all matters relating to the Tweeq Card shall be final and binding on the Cardholder.

From time to time, Tweeq may at its sole discretion announce cashback programs (each, a “Program”) on certain transactions made via Your Payment Cards or via certain types of Payment Cards (each, an “Eligible Transaction”).

Tweeq at its own sole discretion may not enable cashback for transactions on selected categories of Merchants. The terms of this section will automatically apply to such Programs in addition to the specificities of the Program that we may announce from time to time.

Eligible transactions

Eligible Transactions that we may specify for each Program do not include charges, Payment Card fees (if applicable), transactions that are reversed by Merchants, foreign currency, money orders, interest, unauthorized or fraudulent transactions, or Wallet Account charges of any kind (as applicable). Cashback will not be paid on transactions that You subsequently cancel or return for a refund.

Tweeq, at its sole discretion, may from time to time change the method for receiving cashback for an eligible Transaction.

Payment of cashback

Cashback will be earned automatically at the amount or rate that we specify for each Program, and is provided by Tweeq without impacting any other offers provided by the Merchant through payment scheme programs, or additional discount codes provided by the merchant directly.

In accordance with the then current Program, Tweeq will pay You any cashback earned on your eligible Transactions by crediting Your Current Balance of Your Wallet Account within thirty a maximum of (30) days from the date of the relevant eligible Transaction, provided that Your Wallet Account is valid and active.

The cashback earned will be reflected on Your statement available through the App. In the event Your Payment Card is blocked or suspended for any reason whatsoever, then cashback accumulated will be forfeited but may be reinstated, at Our sole discretion.

Any eligible Transactions that are refunded to Your Payment Card will not be eligible for cashback, and any corresponding cashback credit will be cancelled or reversed (as the case may be). If such a reversal of cashback generates a negative cashback amount, we will debit such an outstanding amount from Your Wallet Account.

Cashback conditions

Cashback has a monetary value; it can be redeemed only as a credit to Your Wallet Account. When credited, the equivalent value will reflect as a credit to the Wallet Account in the same manner as any other repayment. Tweeq reserves the right not to credit any cashback earned or wipe off any cashback accumulated on Your Payment Card if You misuse Your Payment Card or Wallet Account.

Tweeq reserves the right to stop or changing a Program or cashback payments. Tweeq can amend the terms of this section or remove Your ability to earn cashback at any time. We will inform you if we do this in accordance with the notification terms in Your Agreement. Tweeq's decision on computation, lapse, cancellation, forfeiture, credit, debit, and re-installation of cashback shall be final, conclusive, and binding on you.