How can we help you?
👋 Welcome to Tweeq
📋 Account management
💳 Tweeq cards
Welcome to Tweeq
Login to Tweeq account
Login with the same device
To log in you just need to open Tweeq app and enter your passcode or use the biometrics to log in.
Login with the same number and a different device
To log in with a new device, you just need to do the same registration process without the Nafath ID verification steps :
Download Tweeq App from Apple store / Google play
Enter your phone number (the same phone number you created your account with)
Enter the OTP that was sent to your number
Enter your personal information
Allow the location permission
Enter the other OTP that was sent to your number
delete the old device from your devices list
Enter your passcode
Can I open Tweeq app with several devices?
Unfortunately, you only can use the app on one device
Does the app work on Huawei and Windows smartphones?
We would love to, but at this time, the app is available on Android and IOS
How can I reset my passcode?
If you forgot your passcode and you did not set your face ID login settings, you need to reset your passcode to log in; in order to do that, you’ll need a few easy steps:
From the login page, Tap on (forgot your passcode)
Enter the OTP sent to your device
Enter your date of birth and your ID/Iqama number
Set your new passcode
Confirm your new passcode
If you trying to login from a new device you’ll have to follow the registration steps.