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Topics
👋 Welcome to Tweeq
📋 Account management
💳 Tweeq cards
📱 Apple Pay & mada Pay
💸 Send & request money
🆘 Emergencies
⚠️ Be careful
Point of Sales (POS) Purchase
Introduction
Point of Sale (POS) purchases refer to using tweeq cards to pay for goods or services at a physical retail store.
POS Purchase payment methods:
NFC - Atheer NFC payments are contactless payments, AKA (Atheer) Wherever you see Atheer logo on POS, you can make your purchase payments in a safe, easy, and fast manner simply by waving the card in front of the POS terminal If NFC is not working with you, make sure you activate it from card setting in tweeq app
Apple Pay or mada Pay Apple Pay is a digital wallet and mobile payment service that allows customers to make payments using their iPhone, iPad, or Apple Watch. The service is designed to simplify the payment process by enabling customers to pay with their devices instead of using a physical plastic card or entering card information on a website. You can then make payments easily and securely by double-clicking the side button on your device and placing it over the POS terminal, similar to the card payment process.
mada Pay is a digital wallet app that allows customers to make payments using their devices,. The service is designed to simplify the payment process by enabling customers to make payments using their device rather than using a physical card. Place your phone over the point-of-sale device, similar to a card payment process.
Chip and PIN: A payment is made by inserting a card into a POS terminal and entering a passcode. In this method, the chip on the card is read by the terminal, and the cardholder verifies the transaction by entering a personal identification number (PIN).
⚠️ Note: The option to request Tweeq's physical cards is currently unavailable.
Transaction fees using Tweeq mada card
Within mada network
POS Purchase can be made in KSA & GCC* using mada network, and there are no fees to process the transaction
*POS transaction in UAE 🇦🇪 is not covered by mada network. It will be processed through Mastercard network.
Within Mastercard network
MasterCard is an international network that processes transactions globally. All transactions out of mada network will be processed using Mastercard network.
Fees structure: International transaction fees of 2.5% of the total amount (after converting the amount to Saudi Riyal) + 15% Value Added Tax on the imposed fees.
Example: POS Payment from an international store - 100 euro
The customer does a transaction with the amount of 100 Euro
Mastercard conversion Rate of 100 Euro = 400 SAR *just an example
Fees = (2.5% out of 400 MC Converge Rate) 0.025 x 400 = 10 SAR
VAT on the Fees: (15% out of fees): 0.15 x 10 = 1.5 SAR
Total Amount deducted from Customer: 400 + 10 + 1.5 = 411.5 SAR
Tweeq EDGE card
Purchases inside the Kingdom of Saudi Arabia
Purchases via point of sale in Saudi Arabia are exempt from fees. No additional charges are applied to the transaction amount.
Purchases outside the Kingdom of Saudi Arabia
Purchases via point of sale outside Saudi Arabia (including Gulf countries) are processed through the MasterCard payment network. They are subject to the following fees: International transaction fees of 2.5% of the total amount (after converting the amount to Saudi Riyal) + 15% Value Added Tax on the imposed fees.