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👋 Welcome to Tweeq
📋 Account management
💳 Tweeq cards
ATMs cash withdrawal
You can withdraw money from any ATM around the world that has Mada or Mastercard service on it with Tweeq physical cards; if the ATM doesn’t have mada or Mastercard logo on it, that means the ATM is not supported, and we don’t recommend you to use it.
⚠️ Note: The option to request Tweeq's physical cards is currently unavailable.
mada card cash withdrawal fees
Inside Saudi Arabia (Throguh mada network)
Balance inquiry fees from an ATM within the Kingdom on the Mada network: Free, 0 Riyals
Withdrawal fees from an ATM within the Kingdom on the Mada network: 0 Riyals
GCC countries (Throguh GCC network)
Balance inquiry fees from an ATM within GCC on the GCC network: 3.45 SAR (including VAT)
Withdrawal fees from an ATM within GCC on the GCC network: 10.35 SAR (including VAT)
Rest of thee world (Throguh Mastercard network)
Balance Inquiry fees: Free
Withdrawal from ATMs supporting MasterCard network:
Withdrawal fees 25 Saudi Riyals
International transaction fee: 1.7%
15% Value Added Tax (VAT) on fees
Example: A customer withdraws from an ATM supporting the MasterCard network in the United Kingdom, equivalent to 400 SAR after currency conversion from British Pound:
ATM withdrawal fee: 25 Saudi Riyals
International transaction fee: (1.7% * 400) = 6.8 SAR
Value Added Tax (15% * 25 SAR) + (15% * 6.8 SAR) = 4.77 SAR
Total amount deducted from the customer: (400 + 25 + 6.8 + 4.8) = 436.57 SAR
EDGE Card cash withdrawal fees
We didn't yet issue a physical card for the EDGE card (it is coming soon)
ATM Withdrawal Outside KSA: Local Currency vs. Home Currency
The ATM operator charges additional fees for ATM withdrawals in several countries worldwide. These fees can be either a fixed amount or a certain percentage of the total withdrawn amount deducted from the total amount the customer withdrew. These (additional fees) differ from the fees set by us (the card issuer) and are beyond our control.
It's important to note that some ATMs give the customer two withdrawal options (in local currency or in the currency of the card account, "Saudi Riyal"). If you are presented with these two options, we advise you to withdraw in local currency. For example, if you are in Britain, choose the Pound, as the currency exchange rates from Tweeq will be applied, resulting in a lower total amount deducted from you compared to the amount deducted if you choose the second option: withdrawal in the currency of the card account.
Do all ATMs offer the option of withdrawing cash in the local currency or through DCC? Not all ATMs offer the option of withdrawing cash through DCC. It is essential to check the ATM screen for the option to choose between the local currency and the currency of the card account, "Saudi Riyal". if this option is presented, withdraw in local currency.